Leading Provider of Nutrition Management in Healthcare Facilities for Over 20 Years

We developed our cloud-based software to more effectively and safely manage food service operations in healthcare facilities.

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User-Friendly

It is our mission to create a seamless experience so that operators and clinicians can easily use the software.

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Tech Partnership

Communication is critical. We rely on customer feedback to help drive features. Our success means that you are successful.

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Fueling Patients With Nutrition

Medical diagnoses can change multiple times during a patient's stay. We empower staff to make instant changes without worrying that food services won't keep up.

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Patient Safety & Satisfaction

Ensure patients are receiving their meals specific to their medical condition - and in a more time efficient manner.

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When Every Minute Matters. Our Software Helps Your Staff Manage Food Selection and Delivery.

Let's Take a Closer Look

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Meal Ordering

Managing patients' meals can be a demanding undertaking for healthcare staff. Ensuring that diets and allergies are driving patient meal selections is key to creating a safe and healthy experience. With our meal ordering functionality, staff can easily and intuitively see appropriate menu options so that they can focus on their customer interactions.

Dashboards

Getting bogged down in data is a constant challenge especially for busy healthcare staff members. Our customizable dashboard configures just the key information briefly and immediately. This can help quickly highlight any problem areas for fast responses. It also keeps executives informed of what is happening regularly to guide operational decisions and management.

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Reports

Using data to drive critical decisions helps on so many levels especially when planning, forecasting, budgeting, allocating resources and ordering supplies. Whether printed or digital reports are preferred, our automated reporting functionality compiles key information and shares that effectively with others.

Customer Center

Immediate access to patient data is essential so that healthcare staff can treat their patients most effectively and safely. Whether staff members are looking to access a patient’s order and meal history, that information is available and accessible in our customer center.

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Additional Features

Manage Limited Items

Facility Separation and Awareness

Use of Zones

Supplement Ordering

Supplement ordering is fully automated between healthcare facilities’ EMS sending interface and HealthTouch. Supplements will be ordered automatically without operator intervention and set to print with the patients Breakfast, Lunch and Dinner meal orders. The HealthTouch application fully respects supplement type, supplement flavor and supplement frequency. Once this order is discontinued by the sending interface, it will be removed from HealthTouch®.

Tube Feed Ordering

Held Order Review

Room Filter

Patient Self-Ordering

Paper Menu Printing

HL7 (Health Level 7) Interface

Healthcare staff often manage multiple applications and smooth integrations build a much more seamless experience. Our application interacts real time with healthcare facilities HIS interface system so that data entered in hospital systems will display immediately in HealthTouch®. This includes patient demographics, allergies, diet orders, tube feed orders, supplement orders, isolation orders and any other relevant information needed by the Food & Nutrition department.

Guest Meals

Patient Likes and Dislikes Panel

Tray Tracking

When patients are kept in the loop, they feel more confident with the overall care they receive. Accessing real-time tracking of patients’ food serves a vital role in patient-staff communication and increases patient satisfaction scores. Our tray tracking functionality tracks the full lifecycle from meal order, through preparation and delivery. This leaves both staff and patients more informed about mealtimes.

Calorie Count

Automatic Meals

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Looking for Something More Specific?

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What Are Our Customers Saying?

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The team at HealthTouch has a vested interest in our hospital business. They can truly customize to our needs. A real partner.

The ease of accessing reports has a direct tie to being able to gain trust with our
patients.

The tech works so well because operators and technicians can use it so easily.